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  Tuesday, 22 May 2018
  5 Replies
  2.8K Visits
0
Votes
Undo
Hi there

I downloaded Kutools for Outlook as I am interested in the attachment removal tool

For some reason, it causes my Outlook client to hang and crash every time I click on Kutools>Attachments>Options

For reference, I am using Windows 10 Pro 32 Bit and Microsoft Outlook Home & Business 2010

Thanks
Chuff
4 years ago
·
#1592
0
Votes
Undo
Hello,
Please try to disable all the other add-ins in your Outlook add-ins manager, and then go to check this issue again.
Thanks in advance.
3 years ago
·
#1593
0
Votes
Undo
I am having the same issue but with O365. I disabled all of the plugins except KUTOOLS and it still crashes Outlook.
3 years ago
·
#1594
0
Votes
Undo
Hello,
Please try to take a screenshot of the crash information or pop-up window.
Please contact us with the screenshot via sales@extendoffice.com.
Thanks in advance.
3 years ago
·
#1595
0
Votes
Undo
Crashes may be the wrong term. It locks up outlook for over an hour(the longest I've waited). Then I have to close outlook and that's where it crashes.
3 years ago
·
#1596
0
Votes
Undo
Hello,
Please try to install the latest version of the software from our website again. :)
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