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  Saturday, 14 July 2018
  3 Replies
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I thought I entered this about 8 hours ago, but it is not found under My Topics

Kutools Installation Problems

Just purchased and downloaded v17.Digital signature signing time dated March 26, 2018 9:31:03 PM

Bitdefender blocks the installation stating:
The file C:\Program Files (x86)\Kutools for Excel\is-OVL7K.tmp is infected with Gen:Trojan.Heur2.LPT@ virus has been successfully blocked and your PC is now safe.

I had no trouble installing the trial version 2 months ago.

I do not want a trojan on my computer.

Help

Thank you
5 years ago
·
#1676
0
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Hello,
Thanks for contacting us.
Please try to disable the BitDefender. Or please try to add our software into the Trust list of the antivirus software.
The link from MyCommerce downloaded a KutoolsforExcelSetup with a digital signature of ‎Monday, ‎March ‎26, ‎2018 9:31:02 PM.

I downloaded directly from the Extend Office site and the digital signature was ‎Tuesday, ‎April ‎03, ‎2018 9:28:51 AM. This version installed OK, WITH Bitdefender running, to virus warning!!!
5 years ago
·
#1678
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Thanks for your feedback. We will check the MyCommerce version. :)
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